How to update your system passcode pattern or password

Step 1:

In order to update your system passcode, first right click on the camera view screen and hit search, this will prompt you with the passcode pattern entry.

step 2:

On this screen press “Forgot Pattern”

A new screen will appear asking you to input your text password, once you do so you will be prompted to enter a new passcode pattern.

step 3:

If you know your password and want to change it, you can do so from the main menu. Start by right clicking on the camera view screen, and clicking on the “Main Menu” option that comes up.

This screen will offer you many new options, but for now we are going to be focusing on the “ACCOUNT” option in the bottom right.

From this page, you will be able to see all the accounts you have on the NVR.

Find the account you wish to change the password on, and click on the “modify” option shown by the pencil icon.

In order to edit the password we must first click the “Modify Password” box, this will allow us to type in the boxes below.

Once you have this checked, you can type in your old password, what you want your new password to be, and re type your new password in the locations below in order to change it. Once you have entered all this information, you may click “OK” to finalize the changes.

Step 4:

If you do not remember your Passcode and your Password, you can hit he question-mark icon to the right of the password input box, this will allow you to contact us and we will be able to reset your password on our end.