I got a new phone/tablet, how do I transfer my camera system from my old device to my new device?

video guide:

Text guide:

In order to transfer your system over to DMSS on your new device, you will still need your old device or the camera system QR code from that device, the QR code can be retrieved preemptively if you are expecting to change devices soon.

OLD DEVICE

This guide will start by explaining the steps you need to do on your old device and then will explain when to move to your new device and what to do on it.

Step 1:

the first thing to do is to navigate to the User Settings page by tapping on the “me” button in the bottom right of the screen

step 2:

Here you will see both a QR code and an SN code, for now all we will need is the QR code, simply save this page by either taking a screenshot or by selecting “Save to Album” on the bottom of the page

step 3:

If you choose to save to album instead of taking a screenshot, the encryption panel will pop up for now, leave the password empty and hit save.

step 5:

Now that you have created your QR code you have two options on how to distribute it depending on

  1. If you currently have access to your new device. Or

  2. You do not have access to your current device / you are making this QR code preemptively

If you fall under the first option, you may go to the next section of the guide titled “NEW DEVICE” If you fall under the second, then you can hit “Save To Album” at the bottom of this page. This will save your QR code as an image to your device, you can then send this to your new device, or save it somewhere your new device has access to.

Note: our QR code is blurred purposely for security reasons, yours will be clear

NEW device

Once you have access to your new device, and have followed all the steps in the “OLD DEVICE” section of the guide, the transfer is simple.

step 1:

With DMSS open on your new device, on the main page of DMSS, you will see a plus symbol in a circle in the top right. This will open another menu, select “Scan QR Code”

step 2:

You have two options from this screen, depending on what options you chose during the OLD DEVICE section.
If you had access to your new device while completing the first steps, you could use your new device’s camera to scan the QR code as it shows up on your old device’s screen.
If you saved the QR code as an image on your old device, you can send it to your new device, and then save it to your new device. Once it is in the camera roll on the new device, you can select the camera library button on the top right of the screen and choose the picture of the QR code.
Completing either of these steps should automatically add your camera system to your new device.

Note: If you chose to encrypt the QR code when making it, it will be at this point the new device will ask you for that password.